Every day, government employees serve people with limited English proficiency and people with disabilities.
Agencies may already have policies, interpreters, accessibility procedures, and translated information. But there is a practical question: do employees actually know what to do when the situation happens?
iZone prepares them. Through the Government Access Workforce Academy, we provide practical training that prepares public employees to recognize access barriers, communicate effectively, work successfully with interpreters, respond to disability-related communication needs, and build accessibility into their everyday work.
iZone specializes in practical workforce training focused on two areas — and our training goes further, helping employees think about access in everything they do.
We prepare employees to effectively serve people with limited English proficiency — from recognizing when help is needed to working confidently with interpreters.
We prepare employees to effectively serve people with disabilities and respond to communication and accessibility needs, every day.
Employees learn to consider language and disability access when they:
The goal is simple: help employees think about access before a barrier becomes a problem.
The Academy is designed around the situations government employees encounter while serving the public — practical, scenario-based, role-specific, and community-informed.
Help employees communicate effectively across language barriers.
Prepare employees for successful in-person, phone, video, and sign-language interpreted interactions.
Prepare employees to serve people with disabilities effectively and confidently.
Create forms, notices, presentations, and public information with access in mind.
Scenario-based training that brings it all together in real government situations.
Need more than training?
See Additional Solutions →From training rooms to community halls — a look at iZone Corp in practice.
When they communicate. When they create. When they plan. When they conduct inspections. When they hold meetings and webinars. When they develop programs. When they serve the public.